111bd Privacy Policy
At 111bd, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains exactly what information we collect when you use our platform, why we collect it, how it is used and stored, who it may be shared with, and the rights you hold as a player based in Bangladesh. We are committed to full transparency so you can use 111bd with complete confidence.
Six Core Commitments to Your Privacy
These cards summarise 111bd's primary data protection commitments. Please read the full Privacy Policy below for complete detail on each point.
SSL-Encrypted Transmission
Every connection between your device and the 111bd platform is secured with 256-bit SSL encryption. Your login credentials, payment details, and personal information are transmitted through encrypted channels at all times, protecting your data from interception by third parties.
No Sale of Personal Data
111bd does not sell, rent, or trade your personal data to third-party advertisers, data brokers , or marketing platforms. Your information is used solely to operate your account, process payments, verify your identity, and improve the 111bd platform experience for players across Bangladesh.
Purpose-Limited Collection
111bd only collects personal data that is genuinely necessary for a specific, stated purpose. We do not collect data speculatively. Every data point we hold about you has a clear, documented reason for being collected, and is retained only for as long as that purpose requires.
Minimal Third-Party Sharing
Data shared with third parties — such as payment processors bKash, Nagad, Rocket, and Upay, or game studios like Pragmatic Play and Evolution Gaming — is strictly limited to what is necessary to deliver the service. Third-party partners are contractually bound to protect your data.
Your Rights Are Real
You have the right to access, correct, export, and request deletion of the personal data 111bd holds about you. These rights can be exercised at any time by contacting [email protected]. 111bd commits to responding to all data rights requests within 30 calendar days of receipt.
Transparent Cookie Use
111bd uses cookies and similar tracking technologies solely to operate the platform, remember your session and preferences, and analyse aggregate usage patterns. We do not use third-party advertising cookies. The cookies section of this policy explains each cookie category in plain English.
Contents
- 1. Introduction
- 2. Who We Are
- 3. Data We Collect
- 4. How We Collect Data
- 5. How We Use Your Data
- 6. Legal Basis
- 7. Data Sharing
- 8. Payment Data
- 9. Cookies
- 10. Data Retention
- 11. Data Security
- 12. Your Rights
- 13. Children
- 14. Third-Party Links
- 15. Policy Changes
- 16. Contact Us
1 Introduction
111bd is committed to protecting the privacy and personal data of every player who uses our online betting and casino platform. This Privacy Policy sets out in plain, accessible English how we collect personal information, the purposes for which it is used, the circumstances under which it may be shared with third parties, the security measures we apply to protect it, and the rights you have in relation to your own data.
This policy applies to all services offered by 111bd at 111bd.bar, including sports betting, live casino games, slot games, and any related customer support, promotional, or account management services. It covers data collected through the website, any mobile-optimised interface, and direct communications channels such as email and live chat.
We encourage you to read this policy in full before registering an account. If you have questions about any aspect of the policy, please contact our support team at [email protected] before proceeding.
2 Who We Are
111bd operates the online gambling platform available at 111bd.bar, serving players primarily in Bangladesh. For the purposes of this Privacy Policy, 111bd is the data controller — meaning we determine the purposes and means by which your personal data is processed.
If you wish to contact 111bd regarding any data protection matter, the appropriate channel is our support email: [email protected]. Our support team handles all data rights requests, privacy complaints, and general data enquiries, and operates 24 hours a day, 7 days a week, in English.
111bd uses third-party technology partners to deliver parts of the platform — including game content providers, payment processors, and infrastructure providers. Each of these partners acts as a data processor on 111bd's instructions and is contractually required to maintain data protection standards consistent with this policy.
3 Personal Data We Collect
The categories of personal data 111bd collects about you depend on how you interact with the platform. The following table summarises the main categories of data, the specific data points within each category, and the context in which they are typically collected:
| Category | Data Points Collected | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC verification |
| Contact Data | Mobile number, email address, residential address | Account registration, KYC verification |
| Account Data | Username, encrypted password, account balance, transaction history, bonus history | Account use and management |
| Financial Data | Mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers), bank account details where applicable, transaction amounts and timestamps | Deposits, withdrawals, KYC |
| Identity Documents | Images of National Identity Card, passport, driver's licence, proof of address documents | KYC verification process |
| Gaming Data | Game sessions played, bets placed, amounts wagered, results, session duration, preferred game categories | Platform use, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Automatic collection during platform use |
| Usage Data | Pages visited, features used, click patterns, session duration, referral source | Automatic collection during platform use |
| Communications Data | Content of live chat transcripts, emails sent to support, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods activated, support interactions related to gambling harm | Responsible gaming tool usage |
4 How We Collect Your Data
111bd collects personal data through the following mechanisms:
4.1 Direct Collection
You provide data directly to 111bd when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact customer support, participate in a promotion, or respond to a survey. This is the primary source of identity, contact, financial, and document data.
4.2 Automated Collection
When you access and use the 111bd platform, we automatically collect technical and usage data using server logs, cookies, and similar tracking technologies. This data is collected passively and does not require any active input from you. Automated collection begins as soon as you load the 111bd website.
4.3 Third-Party Sources
In limited circumstances, 111bd may receive personal data about you from third-party sources. These include:
- Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — transaction confirmation data
- Identity verification service providers — confirmation of document authenticity during KYC
- Fraud prevention and anti-money-laundering screening services — risk indicators associated with your identity or payment methods
Data received from third-party sources is used only for the specific purposes for which it was obtained and is handled with the same level of care as data you provide directly.
5 How We Use Your Personal Data
111bd uses the personal data it collects for the following specific purposes. Each purpose is listed alongside the data categories it relies on:
- Account creation and management: Identity data, contact data, and account data are used to create, verify, and maintain your 111bd player account, authenticate your login sessions, and communicate account-related updates to you.
- Age and identity verification (KYC): Identity data, contact data, and identity documents are used to verify that you are at least 21 years of age and to confirm your identity in accordance with responsible gaming and anti-money-laundering obligations.
- Processing deposits and withdrawals: Financial data and identity data are used to process payments in and out of your 111bd account via bKash, Nagad, Rocket, Upay, bank transfer, and card payment methods.
- Providing gaming services: Account data and gaming data are used to deliver, record, and display the betting and casino gaming services you use on the platform.
- Responsible gaming monitoring: Gaming data and responsible gaming data are used to monitor your gambling activity for signs of problem gambling and to apply any protective limits or exclusions you have requested or that 111bd is obligated to apply.
- Fraud prevention and security: Technical data, financial data, and identity data are used to detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access.
- Customer support: Contact data, account data, and communications data are used to respond to your support requests, resolve disputes, and maintain records of support interactions.
- Platform improvement and analytics: Usage data and technical data are used in aggregate, anonymised form to understand how players use the platform, identify areas for improvement, and optimise the user experience.
- Legal and regulatory compliance: All categories of data may be used where necessary to comply with applicable laws, respond to lawful requests from competent authorities, or enforce 111bd's Terms and Conditions.
6 Legal Basis for Processing
For each purpose for which 111bd processes your personal data, we rely on one or more of the following legal bases:
- Contractual necessity: Processing that is necessary to perform the contract between you and 111bd — i.e., to operate your player account, process payments, and deliver gaming services. Without this processing, 111bd cannot provide the service to you.
- Legal obligation: Processing that is required for 111bd to comply with applicable laws and regulations, including age verification, anti-money-laundering requirements, and responses to lawful authority requests.
- Legitimate interests: Processing that is necessary for 111bd's legitimate business interests — including fraud prevention, platform security, product improvement, and responsible gaming monitoring — where those interests are not overridden by your rights and interests.
- Consent: Where 111bd relies on your consent as the legal basis for processing (for example, for optional marketing communications, if offered in the future), you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
7 Sharing Your Personal Data
111bd does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the relevant purpose:
7.1 Payment Processors
To process deposits and withdrawals, 111bd shares relevant financial and identity data with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each of these partners operates under its own privacy policy and handles your data in accordance with applicable financial regulations.
7.2 Game Content Providers
To deliver casino and slot gaming services, 111bd's platform connects to the systems of game studios including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Ezugi, and Spribe. These studios may receive session tokens and pseudonymous player identifiers to deliver game sessions and calculate results. They do not receive your full personal identity data unless required for their own regulatory compliance.
7.3 Identity Verification Providers
To perform KYC checks, 111bd may share identity documents and personal details with third-party identity verification service providers. These providers assist in confirming the authenticity of documents and screening against relevant watchlists. They are contractually bound to use your data only for the verification purpose.
7.4 Fraud and AML Screening
111bd uses third-party fraud prevention and anti-money-laundering screening services. Relevant data — such as name, mobile number, and payment method details — may be shared with these services to detect and prevent financial crime.
7.5 Legal Authorities
111bd may disclose personal data to law enforcement agencies, regulators, or other competent authorities where required to do so by law, court order, or other legal process. In such cases, 111bd will disclose only the minimum data required to satisfy the legal obligation and will, where lawfully permitted, notify the relevant player of the disclosure.
7.6 Business Transfers
In the event of a merger, acquisition, or sale of all or part of 111bd's business, player data may be transferred to the acquiring entity as part of the transaction. In such circumstances, 111bd will notify affected players and ensure that any successor entity is bound by privacy obligations no less protective than those in this policy.
8 Payment Data & Financial Privacy
111bd treats financial data — including your bKash, Nagad, Rocket, and Upay mobile wallet identifiers, bank account details, and transaction records — with the highest level of care. Payment data is used exclusively for the processing of deposits and withdrawals and for satisfying applicable financial compliance obligations.
111bd does not store full card numbers, card verification codes (CVV/CVC), or complete mobile banking PINs on its own systems. Card payment processing is handled by PCI-DSS compliant payment processors. The only financial identifiers 111bd retains directly are mobile wallet numbers (e.g., your registered bKash number) for the purpose of processing withdrawals to a verified account.
Transaction records — including deposit amounts, withdrawal amounts, dates, and payment methods — are retained for a minimum of five years from the date of the transaction to satisfy financial record-keeping obligations. This retention period applies even after your account is closed.
9 Cookies & Tracking Technologies
111bd uses cookies and similar technologies to operate the platform, remember your session and preferences, and analyse how players use the site in aggregate. The following table describes each category of cookie used by 111bd:
| Cookie Category | Purpose | Retention |
|---|---|---|
| Essential | Required for the platform to function. Includes session authentication tokens, CSRF protection cookies, and load-balancing cookies. Cannot be disabled without breaking the service. | Session / up to 24 hours |
| Functional | Remembers your preferences such as language setting, preferred game lobby view, and notification settings so you do not need to reconfigure them on every visit. | Up to 12 months |
| Analytical | Collects anonymised data on page views, session duration, and feature usage to help 111bd understand how the platform is used and identify areas for improvement. Data is processed in aggregate only. | Up to 24 months |
| Security | Used to detect suspicious login patterns, bot activity, and potential fraud. Contributes to account security and responsible gaming monitoring. | Up to 6 months |
111bd does not use third-party advertising cookies or cross-site tracking cookies. You may manage cookie settings through your browser; however, disabling essential cookies will prevent the 111bd platform from functioning correctly.
10 Data Retention
111bd retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. The following retention periods apply to the main categories of data:
- Account and identity data: Retained for the lifetime of your account plus a minimum of 5 years after account closure, to satisfy financial compliance and anti-money-laundering record-keeping obligations.
- Financial and transaction data: Retained for a minimum of 5 years from the date of each transaction, regardless of account status.
- KYC documents: Retained for a minimum of 5 years from the date of submission or from account closure, whichever is later.
- Gaming data (bet history, session data): Retained for a minimum of 3 years from the date of each gaming session for dispute resolution and responsible gaming monitoring purposes.
- Customer support communications: Retained for 3 years from the date of the interaction.
- Technical and usage data: Retained in identifiable form for up to 24 months; thereafter retained only in anonymised, aggregated form with no fixed retention limit.
- Responsible gaming data: Self-exclusion records are retained indefinitely to prevent re-registration during the exclusion period. Other responsible gaming data is retained for the lifetime of the account plus 5 years.
Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. If you request deletion of your data before the end of an applicable retention period, 111bd will delete all data it is legally permitted to delete and will explain clearly what data must be retained and why.
11 Data Security
111bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and 111bd servers
- Encryption at rest for sensitive personal data including identity documents and financial records stored in 111bd databases
- Role-based access controls ensuring that 111bd staff can only access personal data necessary for their specific role
- Multi-factor authentication for 111bd staff accessing internal systems containing player data
- Regular security audits and penetration testing of the 111bd platform and supporting infrastructure
- Intrusion detection systems monitoring for suspicious access patterns in real time
- Secure data deletion procedures ensuring that data removed from 111bd systems cannot be recovered
While 111bd takes all reasonable and industry-standard steps to protect your data, no online platform can guarantee absolute security. In the event of a data security incident that poses a risk to your rights and freedoms, 111bd will notify affected players without undue delay and take all appropriate remedial action.
12 Your Data Rights
As a player on the 111bd platform, you hold the following rights in relation to your personal data. These rights can be exercised at any time by contacting 111bd support at [email protected]:
Right of Access
You have the right to request a copy of all personal data 111bd holds about you. We will provide this in a clear, structured format within 30 days of your request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose collected, or where you withdraw consent. Erasure may be limited by legal retention obligations.
Right to Restriction
In certain circumstances you may request that 111bd restricts the processing of your data — for example, while a dispute about data accuracy is being resolved.
Right to Portability
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider where technically feasible.
Right to Object
You have the right to object to processing carried out on the basis of legitimate interests. If your objection is upheld, 111bd will cease the relevant processing unless there are compelling grounds that override your interests.
13 Children and Underage Players
The 111bd platform is strictly intended for adults aged 21 and above. 111bd does not knowingly collect personal data from individuals under the age of 21. If we discover that we have inadvertently collected personal data from a person under the age of 21, we will immediately close the relevant account, delete all associated personal data to the extent permitted by law, and return any deposited funds in accordance with our standard withdrawal procedures.
All new registrations are subject to mandatory age verification as part of the KYC process. Players who cannot provide satisfactory proof of age will not be permitted to deposit, wager, or withdraw funds. If you have reason to believe that a minor has registered on the 111bd platform, please notify us immediately at [email protected].
14 Third-Party Links
The 111bd platform may contain references to third-party services such as payment processors. When you navigate away from 111bd.bar to a third-party website or service — for example, when completing a bKash or Nagad payment — you are subject to that third party's own privacy policy and terms of use. 111bd is not responsible for the privacy practices of any third-party websites or services and encourages you to review their privacy policies before providing any personal data.
111bd does not embed third-party social media tracking pixels, advertising networks, or data management platform tags on the 111bd.bar website. Any links to external sites are provided solely for operational purposes such as payment processing.
15 Changes to This Privacy Policy
111bd reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates to the platform, changes in applicable law or regulatory requirements, or improvements to our data practices. The date of the most recent revision is shown at the top of this page and in the "Last Reviewed" indicator in the hero section above.
Where a change to this policy is material — meaning it significantly affects how your data is collected, used, or shared — 111bd will notify registered players by email to the address associated with their account at least 14 days before the change takes effect. Continued use of the 111bd platform after a policy change takes effect constitutes acceptance of the revised policy.
We recommend bookmarking this page and reviewing it periodically, particularly before making a deposit or submitting new personal documents. The current version of the Privacy Policy is always the version published at 111bd.bar/privacy-policy.
16 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 111bd handles your personal data, please contact our support team using the details below. All privacy-related enquiries are handled by trained staff and are treated with strict confidentiality.
- Email: [email protected]
- Subject line for data requests: Data Rights Request
- Subject line for privacy complaints: Privacy Complaint
- Response time: Acknowledgement within 5 business days; full response within 30 calendar days
- Support hours: 24 hours a day, 7 days a week, in English
- Time zone: Bangladesh Standard Time (BST, UTC+6)
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